As a Concierge at De L’Europe you provide service and support activities during the reception, stay and departure of the guests. You also ensure that every guest experiences an individual extraordinary experience within De L’Europe. In this role of concierge, you support in managing the guest service agents, inside and outside porters.
Providing personalized service and information to guests | Exceeding guest expectations and experiences by responding to the wishes of our guests, solicited or unsolicited | Providing information about hotel facilities, tourist activities, the environment, restaurants, theaters, etc. | Reservation of restaurants, activities, sights, etc. | Taking care of all possible service-oriented requests.
Excellent knowledge of Amsterdam | Good knowledge of the Dutch and English language | Creativity & spontaneity | Passion for working in hospitality | Very guest-oriented and excellent communication skills | Minimum 2 years’ experience in a similar position | Preferably in possession of Les Clefs d’Or.
An appropriate salary | A great team with enthusiastic and driven colleagues | Training and development opportunities | Collective health insurance and disability insurance (WIA) | 50% discount on the F&B at partner hotels with the F&B Discount Card | In-House Experience | A dynamically developing organization in which your opinion counts, together is always better | Be part of one of the best Leading Hotels of the World.
If your application has triggered our interest in getting to know you better, you will receive a call from our recruiter. During this interview you will be asked several questions. If the feeling, from both sides, will prompt you to start testing your abilities over a (virtual) cup of coffee.
