As a Concierge at De L’Europe you provide service and supporting activities during the arrival, stay and departure of the guests. In addition, you also ensure that each guests experiences an individually exceptional stay within De L’Europe. In this position of Concierge, you assist in directing and leading to the Guest Service Agents and the Doormen.

Your role at De l’europe

Providing personal service and providing information to guests

Exceeding guest expectations and experiences by responding to wishes of our guests

Providing information about hotel facilities, tourist activities, the environment, restaurants, theatres, etc.

Reservations of restaurants, activities, sight-seeing activities, etc.

Taking care of all possible service-oriented requests by the guests

the perfect candidate

Excellent knowledge of the city of Amsterdam

Good knowledge of the Dutch and English language

Creativity & spontaneity

Very guest-oriented and excellent in communication skills

At least 2 years of experience within a similar position

Preferably in possession of Les Clefs d’Or

what do we offer you?

A fitting salary | A great team with enthusiastic and driven colleagues | Training and development opportunities | Collective health insurance and disability insurance (WIA) | 50% discount on the F&B at partner hotels with the F&B Discount Card | In-House Experience | A dynamically developing organization in which your opinion counts, together is always better | Being part of one of the best Leading Hotels of the World

interview procedure

If your application has triggered our interest in getting to know you better, you will receive a call from our recruiter. During this interview you will be asked a number of questions. If the feeling, from both sides, is still good, you will be invited to further explain your abilities during a (virtual) cup of coffee.


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