The Executive Housekeeper is in charge of housekeeping and managing the outsourced team. In this position you take care of both the development of the team and the presentation of the hotel and its inventory. You walk through the hotel with an eye for detail and ensure that all service standards are optimal to maximize the guest experience.
Coordinating the quality and activities of the Housekeeping department | In collaboration with the Director of Rooms, ensure the overall quality of the hotel services | Implementing efficiency-enhancing measures | Managing the outsourced partners and team | Ensuring good internal communication and a strong team spirit | Linen and uniform management | Adjusting problems and handling complaints | Taking care of decoration and flowers in the hotel | Preparation of internal reports and operational budgets.
At least 10 years of work experience in various Rooms Division departments | HBO+ Thinking level | Creative in coming up with solutions | Passion to work together for the best result | Experience in 5 star hotels | Fluent in English language in word and writing | Comfortable in a dynamic environment | Eye for detail | You like to do things differently.
Mastering the Dutch language | A very positive energy | Experience working with LQA standards | Secondary/ Higher Hotel School | Good knowledge of the city of Amsterdam.
A fitting salary | Being part of a Stand-Alone hotel, so the development possibilities are limitless | Opportunity to lease an “Original Swapfiets” | Travel allowance from 5km onwards | A great team with enthusiastic and driven colleagues | Lots of training and development opportunities | Friends & Family Discount for a night in the hotel | Collective health insurance and disability insurance (WIA) | 50% discount on the F&B at De L’Europe and her partner hotels | In-House Experience | A dynamic and developing organization in which your opinion counts, together is always better | Being part of one of the best “Leading Hotels of the World”.
If your application has triggered our interest to get to know you better, you will receive a call from our recruiter. During this interview you will be asked a couple of questions. If the feeling, from both sides, is still good, we will continue the process and you will be invited to further explain your abilities during a (virtual) cup of coffee.
