Housekeeping Supervisor | Working at De L'Europe Amsterdam

Housekeeping Supervisor

As Housekeeping Supervisor, you will play an vital role in the guest experience by supervising a team of room attendants, public area attendants, housemen and linen attendants to deliver high-quality housekeeping service to the guests of De L’Europe. You take pride in working in a luxury environment, providing attentive service with eye for detail. You will be working at De L’Europe under employment of Jaquet & De Groot. De L’Europe and Jaquet & De Groot have been proud partners for over 25 years.

In the housekeeping department of De L’Europe, you will work with the best tools and equipment in a luxury hotel environment. You will work with a personal device which allows you to work and communicate more efficiently.

Main duties & responsibilities

Supervision of all housekeeping employees with a high focus on room attendants, to perform their duties in accordance to the highest cleanliness standards

Coordinate and evaluate the work of all housekeeping employees using quality management tools

Training and supporting new employees through training-on-the-job

Receive and respond to guest requests and complaints

Identify opportunities to provide exceptional service

Support the housekeeping management by giving suggestions for improvement of tools and equipment

Requirements

Experience as room attendant or housekeeping supervisor is preferred

Experience within a luxury hotel environment is of advantage

Good command of the English and Dutch language

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