COVID-19

Dear guest,

We are delighted to welcome you to the De L’Europe Amsterdam hotel. We hope you will enjoy all the good things that Original Amsterdam Luxury has to offer.

Please note that your health and well-being will be our top priority during your stay. We would like to take the opportunity to inform you about the measures we are taking to guarantee this. We would also like to ask for your cooperation in maintaining these measures and the rules of conduct associated with them. This will enable us to work with you to make your stay and that of your fellow guests as safe and pleasant as possible. Kindly note that as time progresses adjustments may be made to these measurements; we will always follow the official COVID-19 guidelines provided by the Dutch Government.

SIGNAGE
Throughout the hotel, signage can be found to communicate measurements that are in place to safeguard social distancing.

DISINFECTANT MATERIAL
When entering the hotel all guests are requested to clean their hands with disinfectant and wear a facemask. Facemasks are available at the reception upon request. All hotelrooms & suites and public areas will be equipped with disinfectant gel. It is also possible to clean your hands in the public bathrooms in the hotel.

HOTEL CLEANING
We increased the frequency of cleaning and disinfecting high-volume areas and regularly touched surfaces, especially in public areas, such as the counter at the Front Desk, elevator buttons, door handles, bathrooms, and room keys. The door handles of the main entrance and public sanitary areas will be disinfected frequently. Used utensils will be disinfected. All desks are outfitted with hygiene screens.

ROOM CLEANING
Housekeeping will clean the hotel rooms daily. All utensils in the room will be cleaned and disinfected.

SAFETY & CLEANING GUIDELINES
Safety and cleaning guidelines are available and published throughout the hotel to help you and others to stay safe.

STAFF
All staff members have received special COVID-19 awareness training and receive reminders on the protocol in our daily meetings. For all staff members it is mandatory to clean their hands on a regular basis. All staff members wear face masks in public spaces.
Upon entering the hotel, staff will be screened based on body temperature and staff will regularly do an antigen rapid test.

ROOM SERVICE
Room service orders will be brought to the door and, if desired, placed in the room at an appropriate distance of 1.5 m.

SPA & FITNESS
Le Spa by Skins Institute will be welcoming guests again. However, for all spa facilities an appointment must be made in advance.

(EXTRA) SERVICES
Payments: All payments must be contactless (with pin card or mobile).
Self-Parking: We still offer valet service. But self-parking is available too. Our staff will assist with opening the parking gate when entering and leaving the parking garage.
Bikes: bikes are available for guests at €20,- per day. Our staff will disinfect the bikes for you.

If you have any additional questions, please feel free to reach out to our staff.

We are looking forward to welcoming you,

De L’Europe Amsterdam

Revised: 2 December 2021

N.b. Kindly note that as time progresses adjustments may be made to these measurements; we will always follow the official COVID-19 guidelines provided by the Dutch Government.