We are delighted to welcome you to the De L’Europe Amsterdam hotel. We hope you will enjoy all the good things that Original Amsterdam Luxury has to offer.
Please note that your health and well-being will be our top priority during your stay. We would like to take the opportunity to inform you about the measures we are taking to guarantee this. We would also like to ask for your cooperation in maintaining these measures and the rules of conduct associated with them. This will enable us to work with you to make your stay and that of your fellow guests as safe and pleasant as possible. Kindly note that as time progresses adjustments may be made to these measurements; we will always follow the official COVID-19 guidelines provided by the Dutch Government.
Throughout the hotel, signage can be found to communicate measurements that are in place to safeguard social distancing. This includes, but is not limited to, the following signage: closed areas and facilities, and designated waiting areas.
When entering the hotel all guests are requested to clean their hands with disinfectant. Face masks and gloves are available at the reception upon request. All hotelrooms & suites and public areas will be equipped with disinfectant gel. It is also possible to clean your hands in the public bathrooms in the hotel.
We increased the frequency of cleaning and disinfecting high-volume areas and regularly touched surfaces, especially in public areas, such as the counter at the Front Desk, elevator buttons, door handles, bathrooms, and room keys. The door handles of the main entrance and public sanitary areas will be disinfected frequently. Used utensils will be disinfected. All desks are outfitted with hygiene screens.
The lift may not be used by more than one person at a time unless this concerns people within the same household.
Housekeeping will clean the hotel rooms daily. Rooms will only be cleaned with the approval of the guests and when the guests are not present in the room. Hotel rooms will be equipped with disinfectant gel and all utensils in the room will be cleaned and disinfected.
SAFETY & CLEANING GUIDELINES
Safety and cleaning guidelines are available and published throughout the hotel to help you and others to stay safe.
All staff members have received special COVID-19 awareness training and receive reminders on the protocol in our daily meetings. For all staff members it is mandatory to clean their hands on a regular basis.
Upon entering the hotel, staff will be screened based on body temperature.
ROOM SERVICE & DINING
Our restaurants are open again. All guidelines imposed by the Dutch Government will be strictly followed. Please reserve your table online or via our team.
We give great importance to good and safe service and that is why we offer “restaurants delivery service” to your suite or room (no service in the room) from 6:00 AM to 23:00 PM. This way you can still experience our warm hospitality and enjoy our culinary dishes in the most intimate atmosphere at De L’Europe Amsterdam.
SPA & FITNESS
Le Spa by Skins Institute will be welcoming guests again. However, for all spa facilities an appointment must be made in advance.
Payments: All payments must be contactless (with pin card or mobile).
Self-Parking: We still offer valet service. But self-parking is available too. Our staff will assist with opening the parking gate when entering and leaving the parking garage.
Bikes: bikes are available for guests at €20,- per day. Our staff will disinfect the bikes for you.
If you have any additional questions, please feel free to reach out to our staff.
We are looking forward to welcoming you,
De L’Europe Amsterdam
Revised: 30 June 2021
N.b. Kindly note that as time progresses adjustments may be made to these measurements; we will always follow the official COVID-19 guidelines provided by the Dutch Government.